Police, fire, and rescue services for life-threatening or in-progress emergencies may be reached by calling 911. Non-emergency problems or concerns may be directed to (919) 560-4600. Durham residents are also asked to take note of the following changes in City services and programs.
Solid Waste, Recycling, Yard Waste, and Bulky Item Curbside Collections
The City’s Solid Waste Management Department will be closed on Tuesday, December 25. Collection for all services, which includes solid waste, recycling, yard waste, and bulky items, will be delayed by one business for the remainder of this week. Customers who would normally receive their bulky item and yard waste collection on Friday, December 28 will instead receive their collection on Monday, December 31.
The department will also be closed on Tuesday, January 1. All collections for solid waste, recycling, yard waste, and bulky items will again be delayed by one business day for the remainder of this week. Customers who would normally receive their bulky item and yard waste collection on Friday, January 4 will instead receive their collection on Monday, January 7. For more information, click here.
Residents are reminded to place their carts at the curb by 7 a.m. the day of their scheduled collections and to return garbage, recycling, and yard waste containers back to their home, away from street, curb, and sidewalk. As traffic increases during the holiday season, motorists are also asked to be aware of collection crews working in neighborhoods and other high-traffic areas.
Waste Disposal and Recycling Center
The City's Waste Disposal and Recycling Center (Transfer Station) will close at 2 p.m. on Monday, December 24 and will also closed on Tuesday, December 25 and Tuesday, January 1. It will operate under its normal schedule on all other dates. For more information, click here.
Household Hazardous Waste Collection Center
The City's Household Hazardous Waste Collection Center will be closed on Tuesday, December 25 and Tuesday, January 1. Since the center is normally closed on Mondays, it will operate under its normal schedule on all other dates. For more information, click here.
Curbside Christmas Tree Collection
The Solid Waste Management Department will collect Christmas trees from all solid waste customers beginning Wednesday, January 3 until Friday, March 1. Trees should be placed at the curb by 7 a.m. on residents’ normal household garbage collection day. Residents are asked to leave the tree at the curb for one week before contacting Durham One Call at (919) 560-1200 to report a missed tree collection. Trees taller than six feet should be cut in half. Residents should remove all decorations and hardware, including tinsel, lights, garland, ornaments, nails, and stands. Residents are also asked to not place trees in bags. Christmas trees may also be dropped off at the City’s Waste Disposal & Recycling Center at 2115 E. Club Blvd., Monday through Friday, 7:30 a.m. to 4:30 p.m., and Saturday, 7:30 a.m. to noon at no charge until March 1. Customers are asked to arrive at least 30 minutes before closing. Trees delivered after March 1 will be subject to the usual disposal fees.
Remember To Recycle
Residents are encouraged to recycle year-round and particularly during the holiday season when the amounts of trash generated increases. Paper holiday waste, including wrapping paper (non-metallic only), cardboard boxes, and greeting cards may be placed in the blue recycling cart. To learn more about recycling, click here.
Durham Parks and Recreation
Durham Parks and Recreation (DPR) will close its administrative office, all recreation centers, and all indoor rental sites from Monday, December 24 through Wednesday, December 26. The administrative office, all recreation centers, and all indoor rental sites will reopen under their normal operating schedules on Thursday, December 27.
DPR will also close its administrative office, all recreation centers, and all indoor rental sites on Tuesday, January 1. Recreation centers will close at 6 p.m. on Monday, December 31.The administrative office, all recreation centers, and indoor rental sites will reopen under their normal operating schedules on Wednesday, January 2. For more information, click here, “like” DPR on Facebook, or call (919) 560-4355.
Durham Area Transit Authority
On Monday, December 24, Durham Area Transit Authority (DATA) and DATA ACCESS will operate from 5:30 a.m. to 7 p.m. The Bull City Connector service will operate from 7 a.m. to 7 p.m.
On Tuesday, December 25, DATA, DATA ACCESS, and the Bull City Connector will not operate and DATA and DATA ACCESS administrative offices will be closed.
On Wednesday, December 26, all fixed route service on DATA and DATA ACCESS will operate from 5:30 a.m. until 12:30 a.m. The Bull City Connector will operate from 6 a.m. until 10 p.m. However, DATA and DATA ACCESS administrative offices will be closed.
On Monday, December 31, all fixed route service on DATA and DATA ACCESS will operate from 5:30 a.m. until 7 p.m. The Bull City Connector service will operate from 7 a.m. until midnight.
On Tuesday, January 1 all fixed route service on DATA and DATA ACCESS will operate from 6:30 a.m. until 7:30 p.m. The Bull City Connector will operate from 7 a.m. until 10 p.m. However, DATA and DATA ACCESS administrative offices will be closed.
For more information on DATA and DATA ACCESS, click here, “like” DATA on Facebook or call (919) 485-RIDE. For more information on the Bull City Connector, click here or “like” BCC on Facebook, or “follow” them on Twitter.
Durham One Call
Durham One Call will be closed on Monday, December 24 through Wednesday, December 26 as well as Tuesday, January 1. The center will also close one hour early on Monday, December 31 at 5 p.m. Residents may complete an online service request by clicking here, or by leaving a message at (919) 560-1200. Durham One Call will forward all requests for City services to the appropriate department on the next business day. For information about the City’s holiday schedule and the services that may be affected, residents should contact (919) 560-1200 between 8 a.m. and 6 p.m. Monday through Friday, or click here.
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