Wednesday, April 27, 2011

BREAKING NEWS: Durham 911 Access for Parkwood Residents Unavailable

An accidental cut earlier today to Frontier System’s fiber line has disabled all landline 911 calls placed from Durham’s Parkwood neighborhood to the Durham Emergency Communications Center.

According to James Soukup, director of the Durham Emergency Communications Center, Frontier is working to repair the fiber cut now, but the company has no estimate at this time for how long the repair will take to complete.

In the event of an emergency, residents and businesses in the Parkwood community should use their cell phones to contact the Durham Emergency Communications Center, to call the Parkwood Volunteer Fire Department at (919) 361-0927, or physically go to the Parkwood Volunteer Fire Department, which is located at 1409 Seaton Rd., Durham.

The Parkwood Volunteer Fire Department can reach the Durham Emergency Communications Center by radio to request emergency dispatch assistance until the repair can be completed.

As soon as the repair is completed, another notification will be issued to alert the Parkwood community accordingly.

About Durham Emergency Communications Center

The Durham Emergency Communications Center is dedicated to promoting, preserving, and protecting the safety and security of all citizens in Durham. The center provides 24-hour, seven-day-a-week 911 access to citizens and user agencies in and around Durham County. Services include emergency and non-emergency requests as well as dispatch for police, fire, EMS, and other City/County support agencies. To learn more, visit

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